Referral Specialist / Med Asst - Harris Family Care Cullowhee


The Referral Specialist/Medical Assistant assists in scheduling activities, referral activities, and assists physicians in the treatment of patients. The Specialist obtains pre-certification from insurance companies for patients prior to a procedure or service. Multiple electronic systems are utilized including Allscripts, Paragon, Tangible, insurance verification tools, scheduling systems, and more.


QUALIFICATIONS: The following qualifications are the minimum requirements necessary to adequately perform this job. However, any equivalent combination of experience, education and training which provides the necessary knowledge, skills and abilities would be acceptable, subject to any legal and/or regulatory requirements. Coding experience a plus.
A. Education: High school diploma or equivalent required. B. Qualifications: Certified Nursing Assistants or Certified Medical Assistants are preferred, but individuals with an equivalent combination of education and experience will be considered. License/certification is not required for this position. C. Work experience: Minimum two years experience working in a physician s practice desired. D. Knowledge, skills and abilities required: Must have the ability to work independently, have strong communication skills, good basic math skills and be computer literate. Coding experience preferable. Knowledge and understanding of medical terminology is required. Ability to manage multiple tasks simultaneously. Customer service skills a must. A service oriented personality is required.
PHYSICAL AND ENVIRONMENTAL REQUIREMENTS:Extended periods of time sitting and walking, bending and stooping may be required. Ability to do repetitive work, keyboarding and writing. Ability to work on a computer for extended periods of time. Has the ability to lift and move 15 pounds. Vision and hearing corrected to normal limits.

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